Trans Lucy Product Support

Current version: 2.1.1 Release date: December 4, 2007  • Requires Mac OS X 10.4+ and a Quartz Extreme-capable video card More Information Download Now

Frequently Asked Questions

Product Version	Ship Date	Mac OS X System Requirements	Get Free Update	No Upgrades	Technical Support Options
2.1.1	12/4/2007	10.4 or later		--
1.0.2	5/10/05	10.3 - 10.3.9		--
1.0	1/6/04	10.3 - 10.3.9	1.0.2	--

E-mail Support
Registered owners of the current version of our products are eligible to receive free e-mail support involving basic installation and configuration issues. We also provide fee-based support ($25 per incident) on many non-current versions of our products. To contact a Technical Advisor by e-mail, use the appropriate form below:
    • Current Version e-mail support form
    • Non-current Version e-mail support form

Click here for more information on the support packages we offer.