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Q. |
How long will it take for my online order to be processed? |
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A. |
All orders placed for electronic delivery are
typically processed within 1 business day of receipt. Domestic
orders for standard physical delivery are typically delivered within
1-5 business days. International orders for standard physical delivery
are usually delivered within 7-10 business days. |
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Q. |
Can I order as a download and get a physical
copy as well? |
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A. |
Yes. When you purchase your product, select physical delivery.
Once you’ve completed your purchase you can download a full-functioning
30-day trial version from our website here.
You can use the trial version until your software package is delivered. |
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Q. |
Do you offer Academic pricing on your products? |
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A. |
We do offer academic pricing on many of our products. Click
here for more information
on our academic program. |
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Q. |
Do you offer volume license discounts on
QuicKeys? |
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A. |
In addition to a single user license we offer QuicKeys
in 5, 10, 25, 50 & 100 user multi-packs. Click here for pricing information.
Site licenses and volume quotes are available if you are
interested in purchasing over 25 users but need a quantity
different than
the standard multi-pack sizes we offer. Click here to request
a quote online. |
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Q. |
Do you offer cross platform QuicKeys licensing? |
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A. |
Although separate serial numbers and activation keys are
required for QuicKeys X, QuicKeys for Windows and QuicKeys Classic,
we do offer discounted pricing on the purchase of 25 or more
QuicKeys licenses. This includes cross-platform purchases. Click
here to request a quote online.
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Q. |
I own QuicKeys Classic, do I qualify for discounted
pricing on QuicKeys for Mac OS X? |
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A. |
Registered users of any version of QuicKeys Classic (for
Mac OS 9 and earlier) qualify for migration pricing on QuicKeys
X. The migration price is $59.95 and is only available direct
from Startly Technologies. For information contact
our sales department at 800-523-7638 or via this form.
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Q. |
What methods of payment do you accept? |
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A. |
We accept Visa, MasterCard and American Express. Personal
checks and money orders are also accepted. Net 30, Domestic Purchase
Orders (POs) are accepted but are subject to approval by Startly Technologies.
POs placed for orders under $250 will have a $15 processing fee
added to the order.
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Q. |
What methods of shipping are available? |
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A. |
Our standard US delivery method is UPS Ground. International
orders and orders placed with delivery to a PO Box are sent via
US Mail. Expedited delivery is also available. Call 800-523-7638
or 515-221-1801 for rates.
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Q. |
Can I order a CD or printed manual for a product
I already purchased? |
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A. |
If you are a registered owner of a current Startly Technologies product, you’re eligible to purchase replacement media (when available) for that product. The charge for a CD is $10.00. This charge includes standard shipping. To place an order, call 800-523-7638 or 515-221-1801. Printed manuals are not available.
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Q. |
Can I purchase your products from a reseller? |
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A. |
Yes. Our products are sold through many resellers worldwide.
To find a list of domestic resellers, click
here. For a list of international
distributors, go here.
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